heshi_

Terms of Service

Last Updated: March 25, 2026

1. Agreement

These Terms of Service ("Terms") govern your use of the Heshi website, platform, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

2. Services Description

Heshi provides AI-assisted crypto accounting and financial operations services including:

  • Monthly, quarterly, and annual financial close and reporting
  • Digital asset reconciliation across blockchains, exchanges, and custody platforms
  • Transaction classification and journal entry preparation
  • DeFi protocol position tracking and accounting
  • Treasury operations and reporting
  • Regulatory filing preparation and compliance support
  • Corporate administration coordination
  • Fractional CFO services (Enterprise tier)
  • Accounting software integration (Xero, QuickBooks Online, NetSuite)

3. Important Disclaimers

Not a Licensed CPA Firm. Heshi provides accounting operations and financial reporting services. We do not issue audit opinions or assurance reports.

Not Tax Advice. Our services include tax workpaper and computation preparation, but this does not constitute tax advice. Clients should engage qualified tax professionals for tax planning and advisory.

Not Legal Advice. Compliance support and regulatory research provided by Heshi is operational guidance, not legal advice. Clients should engage qualified legal counsel for legal matters.

Not Investment Advice. Treasury analysis and financial reporting do not constitute investment recommendations. Clients make all investment and allocation decisions.

AI-Assisted Services. Our services use AI models for data processing, transaction classification, and report generation. While all outputs are reviewed by qualified professionals, no AI system is infallible. Clients are responsible for final approval of all journal entries, filings, and financial statements.

Decision Responsibility. Heshi provides information and recommendations to assist clients in their decision-making process but does not dictate or mandate any specific course of action. Clients assume sole responsibility for all decisions made and actions taken, including those based on information provided by Heshi.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information as reasonably requested
  • Grant read-only API access to accounting software and exchange accounts
  • Review and approve all journal entries before posting to your accounting software
  • Respond to queries within a reasonable timeframe (within 2 business days)
  • Notify us promptly of material changes to your entity structure, wallets, or operations
  • Maintain appropriate insurance and compliance for your own operations
  • Ensure that tokens and digital assets handled in connection with our services comply with applicable laws

You agree NOT to provide private keys, seed phrases, or transaction signing authority to Heshi. We will never request these.

5. Fees and Payment

  • Fees are as specified in the signed Service Agreement for your selected tier
  • Invoiced monthly in advance, payable within 14 days of invoice date
  • Late payments incur interest at 1.5% per month
  • We reserve the right to suspend services for overdue accounts exceeding 30 days
  • Additional services outside the selected tier scope will be quoted separately

6. Intellectual Property

  • Our software, platform, methodologies, templates, and AI models remain our exclusive property
  • Client financial data remains the client's property at all times
  • Client grants us a limited, revocable license to process their data solely for service delivery
  • Reports and deliverables generated for clients may be used by clients without restriction

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information disclosed during the engagement. This obligation survives termination of the agreement. Client financial data is never shared with other clients or unauthorized third parties.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Our total aggregate liability shall not exceed the fees paid by the client in the 12 months preceding the claim
  • We are not liable for indirect, incidental, consequential, punitive, or special damages
  • We are not liable for losses arising from: client-provided incorrect data, delayed client responses, third-party system outages (blockchain networks, Xero, QuickBooks, exchanges), unauthorized access to client's own systems, or decisions made by the client based on our outputs

9. Termination

  • Either party may terminate with 30 days written notice after the initial term
  • We may terminate immediately for material breach, non-payment exceeding 30 days, or illegal activity
  • Upon termination, we will return or securely delete client data within 30 days per client instruction
  • Sections on confidentiality, limitation of liability, and governing law survive termination

10. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose or to facilitate money laundering, terrorism financing, or sanctions evasion
  • Attempt to reverse-engineer, decompile, or extract our AI models or proprietary algorithms
  • Share your account credentials with unauthorized parties
  • Submit false or misleading information
  • Interfere with or disrupt our platform or infrastructure

11. Governing Law & Disputes

These Terms are governed by the laws of the Republic of Singapore. Any disputes arising from or in connection with these Terms shall be resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules.

12. Changes to These Terms

We may update these Terms from time to time. We will provide at least 30 days notice of material changes via email or prominent website notice. Continued use of our services after notice constitutes acceptance of the updated Terms.

13. Contact

Heshi Pte. Ltd.
Email: legal@heshi.ai